A little help, when you need it

We’re here.

100 Poods is coming soon. In the meantime, here are a few useful answers.

Will weight logging really stay free?

Yes. Logging on your iPhone stays free forever. Your weight history, reminders, optional Apple Health integration, and CSV import and export are included. Premium unlocks the full dashboard, Apple Watch companion, and Siri entry.

What happens when the Premium trial ends?

The 14-day trial does not charge you automatically. Premium features become unavailable unless you choose the one-time unlock. Your readings stay saved, and you can keep logging for free on your iPhone.

Can I log just once a day?

Yes. In Settings → Your answers → Edit, choose Both, Day only, or Night only. The entry screen, Log, and Watch companion follow your preference. Hidden readings remain saved.

Can I track gaining or maintaining weight?

Yes. Choose Lose, Gain, or Maintain during setup or from Your answers in Settings. Maintaining uses a lower and upper target limit. The goal pace simulator is for loss and gain goals.

How do I send older readings to Apple Health?

Enable saving in Settings → Apple Health, then choose Export existing history to Health. Simply enabling saving does not automatically export all older entries. Eligible app readings from the past three years can be exported; Health-imported and conflicting readings are excluded.

What if Apple Health and the app have different weights?

The app keeps the conflicting information for review. It does not silently overwrite another source’s Health data. You can review a marked slot and choose which value the app should use.

Can I bring my history in or take it with me?

Use Settings → Import & Export to import or export CSV files. The format uses Date, Morning, Night, and Average columns, with weights in kilograms. Transfers cover the past three years. Older history already stored in the app is kept.

How accurate is a target arrival date?

It is an estimate from your recent recorded trend, not a promise. It starts after at least a seven-day interval and expands up to a rolling 60-day interval. Earlier and later dates reflect uncertainty; sometimes a later date cannot be estimated. Estimates are not medical advice.

Still have a question?

Email support@grainy.space. Your device model, app version, and a description of what happened can help. Please don’t send weight history unless it’s needed and you’re comfortable sharing it.